During this compact, fast-paced program your team members will learn essential fundamentals of effective management and be able to immediately implement what they’ve learned when they return to the workplace. Your managers will be able to share experiences with the instructors and classmates enabling them to gain invaluable feedback. In just 5 short sessions, your employees will see a remarkable improvement in their knowledge, skills and abilities and have the competency necessary to make important decisions that impact your organization.
To earn this certificate, employees must complete the following courses:
- Effective Communication
- Signature Service: Making Customer Service Second Nature
- Supervisory Skills: Knowing What To Do, When To Do It, and Why
- Prioritizing Tasks (Time Management)
- Cultivating a High-Performance Team
